Frequently Asked Questions
Everything you need to know about your shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.
How do I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products ethically sourced?
Yes, we pride ourselves on working exclusively with manufacturers who adhere to strict fair labor practices and sustainable production standards.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart, as sizing can vary between different designers.